Terms of Service
Last updated: January 15, 2024
1. Acceptance of Terms
By accessing or using ProcureChains' services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
2. Description of Service
ProcureChains provides a cloud-based procurement platform that enables organizations to manage sourcing, contracts, supplier relationships, and related business processes. Our services include software applications, data processing, and related support services.
3. User Accounts
3.1 Account Creation
To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Responsibilities
You agree to:
- Provide accurate and up-to-date information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
4. Acceptable Use
4.1 Permitted Uses
You may use our services only for lawful purposes and in accordance with these Terms. You agree to use our services only for legitimate business purposes related to procurement and supply chain management.
4.2 Prohibited Uses
You may not use our services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our services
- Use our services for any illegal or unauthorized purpose
5. Intellectual Property Rights
5.1 Our Rights
The ProcureChains platform, including all software, algorithms, user interfaces, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
5.2 Your Data
You retain ownership of all data you input into our services. By using our services, you grant us a limited license to use, process, and store your data as necessary to provide our services.
6. Payment Terms
6.1 Fees
You agree to pay all fees associated with your use of our services as described in our pricing plans. Fees are billed in advance and are non-refundable except as required by law.
6.2 Payment Methods
We accept payment by credit card, ACH transfer, and other methods as specified. You are responsible for providing accurate payment information and for all charges incurred under your account.
7. Data Security and Privacy
We implement appropriate security measures to protect your data. Our data practices are described in our Privacy Policy, which is incorporated into these Terms by reference. You are responsible for ensuring that your use of our services complies with applicable data protection laws.
8. Service Availability
We strive to maintain high service availability, but we do not guarantee uninterrupted access to our services. We may perform scheduled maintenance and updates, and we reserve the right to modify or discontinue services with reasonable notice.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROCURECHAINS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.
10. Indemnification
You agree to indemnify and hold harmless ProcureChains from any claims, damages, or expenses arising out of your use of our services or violation of these Terms.
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us. Upon termination, your access to our services will cease, and we may delete your data in accordance with our data retention policies.
11.2 Termination by Us
We may suspend or terminate your account immediately if you violate these Terms or if we believe such action is necessary to protect our services or other users.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of South Africa.
13. Changes to Terms
We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: support@procurechains.co.za
- Address: 123 Sandton Drive, Sandton, Johannesburg, 2196, South Africa
- Phone: +27 11 123 4567